please read these terms and conditions carefully if you disagree with any part of the terms then then do not use this site 

WEBSITE

This website will be kept up to date regarding prices and description of goods and all reasonable steps will be taken to ensure the correctness of all details at all times.

 

PRICING

All prices are in British pounds, but do not include postage and packing costs which will be added at checkout and charged according to the weight and size of your order. payments must be in British pounds.

I reserve the right to update prices to include increases in carriage charges by our designated third party couriers or any other factors beyond my control.

All prices are subject to changes without prior notice.

 

ORDER AND DELIVERY

Delivery will be made to the address given by  you at the time the order was placed and once the order is accepted on the website can not be changed.All delivery charges will be added at checkout and must be paid by you along with full payment for your order, before the order is accepted .I will always make every effort to ship your order as soon as possible after confirmation of the order and payment.Your order will normally be dispatched within two working day's.

 

RETURNS AND REFUNDS POLICY

Thank you for shopping at Hornby Triang spar parts.

If you are not entirely satisfied with your purchase, please let me know and i will try to help. You have 14 calendar days to return an item from the date you received it. please email  info@hornbytriangspareparts.co.uk  notifying us that you are returning the item.

To be eligible for a return number your item must be unused and in the same condition that you received it.Your item must also be in the original packaging ,unless there is a fault with the said item. It also needs to have the receipt or proof of purchase.

 

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved ,i will initiate a refund to your credit card  or original method of payment.

You will receive the credit within a short time depending on your card issuer's policies.

 

SHIPPING

You will be responsible for paying for your own shipping cost for returning your item. Shipping cost are non-refundable. Please obtain proof of posting ,as i will not be held responsible for items that are not delivered back to ourselves.

contact us if you have any questions on how to return your items to us . 

 

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